Terms of service

WALLORA WALLPAPER ============================================================ TERMS OF SERVICE ============================================================ Legal · Policies Terms of Service By using our website and placing an order, you agree to the terms outlined below. Please read carefully. Effective Date: April 2025  ·  Last Updated: April 2025 Contents Acceptance of Terms Eligibility Products & Orders Pricing & Payment Intellectual Property Acceptable Use Limitation of Liability Privacy Changes to Terms Governing Law 01 Acceptance of Terms Welcome to Wallora Wallpaper ("Wallora," "we," "us," or "our"). By accessing or using our website at wallorawallpaper.com , browsing our collections, or placing an order, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our website or services. These Terms of Service constitute the entire agreement between you and Wallora Wallpaper with respect to your use of our website and services. 02 Eligibility To place an order with Wallora Wallpaper, you must: Be at least 18 years of age or have the consent of a parent or legal guardian Provide accurate, current, and complete information during the ordering process Have a valid payment method accepted by our payment processors Not be prohibited from receiving goods or services under applicable law By placing an order, you represent and warrant that you meet all of the above eligibility requirements. 03 Products & Orders Product Descriptions: We strive to ensure all product descriptions, images, and specifications are accurate. However, we do not warrant that product descriptions or other content are error-free, complete, or current. Colours may appear differently depending on your monitor settings. Order Acceptance: Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our sole discretion. Your order is confirmed only when you receive a written order confirmation email from us. Custom & Made-to-Order Products: Orders for custom sizes, personalised designs, or bespoke patterns are non-cancellable once production has commenced. Please review all specifications carefully before confirming a custom order. Samples We strongly recommend ordering a physical sample of any wallpaper before placing a full order. This helps ensure you are satisfied with the colour, texture, and scale in your specific space and lighting conditions. Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue any product without notice. 04 Pricing & Payment All prices are displayed in the currency shown on the product page and are inclusive of applicable taxes where stated. Wallora Wallpaper reserves the right to change prices at any time without notice. Prices at the time of confirmed order are binding and will not change after confirmation We accept payment via credit/debit card, PayPal, bank transfer, and other methods displayed at checkout Payment is taken in full at the time of order placement For trade or wholesale orders, payment terms may differ and will be agreed separately In the event of a pricing error on our website, we reserve the right to cancel affected orders and issue a full refund International Orders Customers outside Turkey may be subject to additional import duties, VAT, and customs fees charged by their local authority. These are the sole responsibility of the customer and are not included in our prices. 05 Intellectual Property All content on this website — including but not limited to wallpaper designs, patterns, artwork, photography, graphics, logos, text, and the overall website design — is the exclusive property of Wallora Wallpaper and is protected by copyright, trademark, and other applicable intellectual property laws. You may not reproduce, copy, redistribute, or resell any of our designs or website content without our prior written consent Purchasing a product grants you a licence to use that product for personal, residential, or commercial interior decoration only Digital download purchases are for personal use only and may not be resold, sublicensed, or shared Any unauthorised commercial use of our intellectual property will be subject to legal action 06 Acceptable Use When using our website, you agree not to: Use the site for any unlawful purpose or in violation of these Terms Attempt to gain unauthorised access to any part of our website or systems Transmit any harmful, offensive, or disruptive content Use automated tools to scrape, crawl, or extract data from our website Submit false or misleading information during the ordering process Reverse engineer or attempt to extract our source code or designs We reserve the right to suspend or terminate access to our website for any user who violates these terms. 07 Limitation of Liability To the fullest extent permitted by law, Wallora Wallpaper shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services, including but not limited to: Damage to walls, surfaces, or property arising from product installation or removal Colour discrepancies between digital representation and physical product Delays caused by third-party shipping carriers or customs authorities Any technical errors, interruptions, or inaccuracies on our website Our total liability to you in connection with any order shall not exceed the total amount paid for that specific order. Nothing in these Terms limits our liability for death, personal injury, fraud, or any other matter where limitation is not permitted by law. 08 Privacy Your use of our website is also governed by our Privacy Policy , which is incorporated into these Terms by reference. By using our website, you consent to the collection and use of your information as described in our Privacy Policy. We collect only the personal information necessary to process and fulfil your orders and communicate with you. We do not sell your personal data to third parties. 09 Changes to These Terms Wallora Wallpaper reserves the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to the website. The "Last Updated" date at the top of this page will reflect any revisions. Your continued use of our website following the posting of changes constitutes your acceptance of the revised terms. We encourage you to review these Terms periodically. 10 Governing Law & Jurisdiction These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Turkey . Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Antalya, Turkey . If you are a consumer located in the European Union, you may also have the right to refer disputes to your local consumer protection authority or to the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr . Questions About Our Terms? If you have any questions about these Terms of Service, please reach out before placing your order. Email hello@wallorawallpaper.com Contact Form wallorawallpaper.com/contact Response Time Within 1–2 business days © 2025 Wallora Wallpaper  · Refund Policy · Shipping Policy · About Us